Refund policy

All items at Fugu Embroidery Co. are custom-made just for you. Because each piece is crafted to your specifications, we do not accept returns or offer refunds.

Please double-check your order details before submitting, including spelling, personalization, and design choices. We want your items to be perfect!

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we’ll work with you to find a solution.

Thank you for supporting a small business and allowing me to create something unique just for you!